Effectively manage your network users and endpoints.
The ongoing success of your business truly depends on the productivity and efficiency of your employees and network end users. Ensuring that end users are up-and-running and have access to critical business applications and resources at all times is probably the most challenging aspect of an IT specialist, administrator, or department’s role.
With our advanced remote device monitoring tools and agents, Hilltop can address and remediate end user technical issues in real-time. We can directly access machines and devices to view issues and provide remediation, run required configurations, software updates, patches, and much more.
Hilltop delivers total help desk support.
Whether via our 24x7 IT Help Desk Services or as part of an ongoing Managed IT Services Plan, Hilltop Consultants can serve as your total support center for all network users – proactively monitoring, managing and resolving issues within your desktop, laptop, and mobile/device environment.
Our proactive managed desktop care solutions offer the following features and benefits:
- Improve Network End User Productivity and Security by minimizing downtime due to vulnerabilities and outdated software on desktops and smart devices
- Reduce Burden on Internal IT Staff And Resources by helping eliminate common desktop management tasks, such as manually deploying and tracking software updates across a network of desktop computers, devices, and servers
- Easily Administer Policy Management Tasks, such as setting file access policies, network access policies, and application access policies, based on user role, department, or organization
- Help You More Easily Track And Comply With Corporate Governance and Regulatory Compliance in regards to software usage, data access, and data storage
- Implement Flexibility and Scalability to add or remove users and devices as your organization grows or contracts
- Affordable, Flat-Rate Pricing