By now, everyone knows of the ransomworm “WannaCry”. The virus has caused approximately one billion dollars in damage. Opportunists are now using different approaches to take advantage of this attack with their own lures.
In these cases, victims see a pop-up on their computer screen that claims the pop-up will not close, stating that the PC is infected with the WannaCry virus. The scam claims that the only way to get rid of the pop-up is to call an 800 number. When calling the 800 number, the victims believe they are speaking to Microsoft. They are scammed out of over $400 to remove the pop-up and to “clean” the virus. The scam artists are actually using a free tool from Microsoft and simply removing the pop-up.
Note: Microsoft will never proactively reach out to you to provide unsolicited PC or technical support.
How do I protect myself?
- Don’t ever call numbers from pop-up messages on your PC
- Never give out passwords or pin numbers, via phone or email
- Be aware of unsolicited calls
- Never allow remote access to your computer unless it is from your support team at Hilltop!
If you feel like you have been a victim, contact your bank and stop the payment. Inform your bank of this fraud and ask them to prevent any further payments from this solicitor.
If you see any pop-ups like this, STOP! and contact Hilltop. We will determine how that pop-up got into your machine and remove the infection.
Hilltop has the experience and strategic partnerships to keep you and your firm safe. We are here to help! Contact us to learn more or to address questions/concerns about this issue.