One of the key vertical markets for Hilltop is law firms. Hilltop has replaced several incumbent IT support firms over the past three years. The number one complaint that we have heard about these firms is their lack of responsiveness. As an Executive Director of a small to mid-sized firm in Washington DC, you need to know that you have a tech support partner that you can count on to respond to the needs of your firm as quickly as possible. While many of our competitors tout their years of experience and their expertise with specific legal applications, none of this matters if their techs won't pick up the phone when your managing partner is having an emergency at 11:30PM on a Sunday night.
Hilltop provides 24/7 monitoring of your servers and networks, much like our competitors claim to do. The difference is, that we actually do it. We monitor your servers and deal with the problems 24/7, so you are never walking in to an offline office disaster at 8AM on a Monday morning.
Hilltop provides support to law firms in DC, Maryland, and Virginia. We have specific experience with many legal applications and hosted services. We have supported clients in cases that have caused us to fly across the country to setup war rooms and provide support for high profile cases.
If you are responsible for the management of a small to mid-sized firm in DC, MD, or VA, you should be talking to Hilltop. We are the Managed IT Services firm that law firms can count on. If you started out with one of our competitors years ago, and they are no longer as responsive as they used to be, consider trying out Hilltop to see if it is time to make a change.
Hilltop supports the following legal applications and services: Sage TimeSlips, LexisNexis Time Matters, PCLaw, Juris, Elite, Perfect Practice, Westlaw CaseLogistix, Net Documents, and much more.If there is another program that you need supported, ask us about it. As long as there is vendor support for the software, our 24/7 Helpdesk can assist your users.