Is Your Managed Technology Helping Your Business Innovate?

In business, innovation involves being creative in an effort to offer better products, solutions, and services to your clients, which will in turn help them enhance their businesses. Technology is often considered to be an essential tool for driving innovation and, when utilized effectively, can open up new ideas and opportunities for success.

To reap the benefits of business growth, your company needs to have a good level of customer service, manage operational costs at an acceptable level, and maximize revenue and profit where possible. Technology can help increase productivity and efficiency with automated processes, updated software, efficient internet speed, productive CRMs, up-to-date hardware, and a strong digital presence. Below are some areas of technology to consider.

Productivity Applications

These types of applications are designed to enhance office operations and production, simplify accounting, and strengthen communications/email. Having the right systems in place will improve efficiency, replace labor-intensive paper processes, and reduce costs. Technological advances have considerably expanded with cloud and mobile innovations.

Cloud-based applications often require lower up-front costs and alleviate some of the burden of in-house management. They also can be helpful on different devices in many locations, enabling better staff productivity and efficiency. Acquiring and retaining customers is also key, and technology can help with this by providing and maintaining the right CRM (Customer Relationship Management) software, as well as other similar platforms such as AMS (Association Management Systems), PSA (Professional Services Automation), and others.

Digital Marketing

With limited marketing budgets in smaller businesses, it is important to develop a clearly defined digital marketing strategy, which includes measuring performance. Having a good website, consistent social media posts, email campaigns, and pay-per-click advertising are all good elements to maximize your impact, reduce waste, and stay relevant. A good use of digital technology can help increase business growth as it allows companies to reach a wider audience and build lasting relationships with customers, thereby promoting brand loyalty.

Technology Systems Management

Technology needs to be maintained through good computer hygiene, data security, and reliable data. It is also important to be proactive in looking to the future for new technological advancements.

This is where IT management comes in.

Your IT infrastructure just needs to work. Employees need access to the network, either in an office or remotely. Your security needs to be able to keep cybercriminals at bay. Your website software needs to be kept up-to-date. Office hardware like printers, computers, and monitors need to be maintained. All of these scenarios require IT management which may include the engineers, technicians, systems analysts, support specialists, project managers, designers, programmers, and developers who play a role in keeping your technology running efficiently and securely.

While this may seem like common sense, it can still be overwhelming – especially for businesses that either lack internal IT management personnel, or need additional resources and more advanced expertise. Managed IT Service Providers (MSPs) are valuable in helping to navigate the specific needs of their clients. All companies are different and the amount of technology will vary. A good MSP will help you strategize, deploy, and manage the technology that is best for you.

When you create an overall IT strategy, it helps you prioritize goals and issues that are important to the success of your business, keeping your technology up-to-date and protected. If you invest wisely in technology, and adopt the right solutions for your specific needs, growth and success then become easier than ever before.

If you’d like to have a conversation about how to manage your business technology, Hilltop Consultants offers comprehensive Managed IT Services that can help you strategize and leverage your current technology. Contact us directly and we will be happy to discuss ways to increase your business efficiency, productivity, and innovation.