In this article, we're going to reveal a surprising truth: not all IT consulting in Washington DC is actually local--- that, in itself, contains a lot of implications, so we're going to dive into the explanation and, more importantly, what that means for you.
Not Every Business in the DC Area is Actually Local
Oftentimes, when you're looking for a business to work with, you'll search advertisements in your area. This makes a lot of sense: any respectable peer will have the money to put up ads both in the area and on local listings. Outside of direct recommendations and search engines, this is how most people find IT consulting in Washington DC. So, you'll get a tasty-looking listing for a company that claims top-tier IT service at a reasonable price for businesses in your area. How do you pick them apart?
How to Pick Them Apart
The first step is simple enough: ask. These businesses typically won't outright lie to you about where they're situated, but their ads and their site may imply that they’re local by claiming to only service your area. Ask for their base of operations and if they can schedule a tour of their facilities. If they're unable to do this for you, you already know that these people either aren't reputable or actually based in the area. But why is this a problem? After all, if they can provide good service from a remote location, what's the big deal?
Why This is a Problem
The quality of their service will be limited. Even the best remote IT service provider won't match up to a merely good local IT service provider for one very key reason: response time. Natural disasters, accidents, and security breaches happen. If you're dealing with a business that's across the country or the world, you won't receive the response time you need to ensure the stability of your data and get your systems back up and running. They can't send people over to your building, you can't send people over to theirs, and phone calls/emails don't always go through.
Let's face it: you're a local business paying a significant sum for your IT services. Most local businesses are small businesses--- businesses that can't afford to be knocked out of commission for days at a time because their IT providers can't or won't get them back up and running in a timely manner. When you're already working with thin profits and revenues, a few days of lost business can be completely devastating, and you don't need that.
Local IT consulting providers in Washington DC will respond to you as quickly as they can. After all, they're in the area with you--- they can send real people to your building to get you the help you need, when you need it.
Fixing the Problem
So, don't settle for so-so IT consulting in Washington DC. Doing so can hurt the chances your business has to grow and to sustain itself in the long term. Instead, work with real local providers; not only will you benefit in terms of quality service and response times, but you'll also be supporting other local businesses!
We at Hilltop Consultants believe we fit this bill.