Does your Trade Association utilize an outsourced IT solution? Do you have a remote helpdesk that provides technical support?
If you are like many of the Trade Associations that we meet, you are probably not satisfied with the responsiveness and speed of the outsourced IT solution. We know that your members are demanding and need your Trade Association to operate at peak efficiency.
The Hilltop 24X7 Helpdesk is more responsive than other solutions. One reason why, is that our Helpdesk is located in Washington DC, so that our technicians can be dispatched to your office quickly, in the event that a problem can not be resolved remotely.
Another reason is that our technicians also have experience with software used by many Trade Associations. They have experience with most Association Management Systems (AMS) like iMis and Customer Relationship Management Systems (CMS).
Finally, our Helpdesk is better, because our techs are better trained and follow aggressive Service Level Agreements which are enforced by a strong management team with years of industry experience.
Hilltop will guarantee that our 24X7 is more responsive and better than any Helpdesk you have ever tried.
Contact us for a Free Assessment of your Trade Associations network. There is no obligation.