Microsoft Windows Planning Windows 2003 Server Deployments Upgrading Windows 2000 Domains to Windows 2003 Domains Upgrading Windows NT 4.0 Domains to Windows 2003 Active Directory Design and Deployment of Directory and Security Services Automating and Customizing Installations
Microsoft Exchange Planning Microsoft Exchange 2003 Messaging Systems Disaster Recovery for Exchange 2003 Troubleshooting Exchange 2003 Performance
Windows XP Windows XP Upgrades and Deployments Automated Installations
Microsoft Office Office 2003 Intallation and Upgrades Automated Deployment Template and Macro Creation
Citrix MetaFrame MetaFrame Presentation Server Design Network Design Web Interface Integration Application Integration
Network Security Firewall Selection and Installation Antivirus Protection Content Filtering Systems
Support Services
Scheduled Weekly or Bi-Monthly Visits Review Of Server Event Logs Test Backup and Recovery of Data Physical Inspection of Equipment Preventative Maintenance of Equipment Address Any Issues Reported By Management Or Staff Installation of Software Upon Request Windows Update and Service Pack Management Review Antivirus Logs Remote Assistance
Emergency Technical Support One Hour Onsite Commitment For Server Down Situations Data Recovery Helpdesk Services Onsite Support As Needed Phone Support For Remote Users