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Rick Neifeld
Neifeld IP Law, PC


Hilltop provides professional and prompt service whenever we need it.

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 Design and Implementation Services

 Support Services

Design and Implementation Services 

Microsoft Windows

 Planning Windows 2003 Server Deployments

 Upgrading Windows 2000 Domains to Windows 2003 Domains

 Upgrading Windows NT 4.0 Domains to Windows 2003 Active
Directory

 Design and Deployment of Directory and Security Services

 Automating and Customizing Installations

Microsoft Exchange

 Planning Microsoft Exchange 2003 Messaging Systems

 Disaster Recovery for Exchange 2003

 Troubleshooting Exchange 2003 Performance

Windows XP

 Windows XP Upgrades and Deployments

 Automated Installations

Microsoft Office

 Office 2003 Intallation and Upgrades

 Automated Deployment

 Template and Macro Creation

Citrix MetaFrame

 MetaFrame Presentation Server Design

 Network Design

 Web Interface Integration

 Application Integration

Network Security

 Firewall Selection and Installation

 Antivirus Protection

 Content Filtering Systems

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Support Services 

Scheduled Weekly or Bi-Monthly Visits

 Review Of Server Event Logs

 Test Backup and Recovery of Data

 Physical Inspection of Equipment

 Preventative Maintenance of Equipment

 Address Any Issues Reported By Management Or Staff

 Installation of Software Upon Request

 Windows Update and Service Pack Management

 Review Antivirus Logs

 Remote Assistance

Emergency Technical Support

 One Hour Onsite Commitment For Server Down Situations

 Data Recovery

 Helpdesk Services

 Onsite Support As Needed

 Phone Support For Remote Users

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