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The Hilltop Blog

InSight Managed Services Plans (MSP)

Jim Turner - Wednesday, April 28, 2010

Hilltop InSight Managed Services Plans are the consistent and affordible way to manage your network and user support needs.  Our MSP clients have one fixed rate all you can eat plan that covers all of their user support needs from 7AM until 7PM.  Our MSP clients receive 24/7 monitoring of their servers and critical systems.  MSP clients don't pay anything extra for disaster recovery.  We can offer this because our MSP clients generally don't have disasters.  They don't have disaster because our 24/7 monitoring alerts or Network Operations Center about potential issues before they become disasters.  Contact our Service Dispatcher to setup a phone call or free onsite assessment to see if Hilltop InSight Managed Services are right for your business.

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Hilltop introduces InSight Backup

Tom Wanat - Tuesday, January 19, 2010
Hilltop is proud to announce a great new backup solution that we've designed specifically to meet our customer's needs. 

Part of our InSight family of services, InSight Backup is a fully-automated backup system that keeps regular, reliable copies of your data in two places for safety and convenience. InSight Backup addresses both the file recovery and disaster recovery needs of our clients without compromise. 

Unlike purely virtual backup solutions, we install a local backup server in your office so missing files can be recovered quickly -- no matter how big. In the event one of your servers fails completely, the local backup allows our administrators to exactly restore the system within hours or even create a temporary, virtual server to quickly get employees productive again. 

All data is automatically replicated to Hilltop's state-of-the-art data center, so in case of a major flood, fire, or other disaster the remote data is kept safe without the need to carry drives, disks, or tapes home. 

Hilltop has set up several clients with InSight Backup over the last few months, and at its core, InSight Backup is based on Acronis, an industry leader in backup software trusted by companies for years. We think you'll agree InSight Backup is the best all-around backup and disaster-recovery solution. 

InSight Backup plans for Hilltop's managed-service clients start at $250 a month for up to 200GB of data. Contact Jim Turner to get started. 

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Saving files for the long term

Tom Wanat - Tuesday, August 18, 2009
Losing important photos, documents, video, and music is still all too common, but as we store more of our important data digitally another important situation comes up: How do we ensure our memories are passed on to future generations?

Twenty five years from now today's hard-drives, DVDs, and CDs are sure to look as laughable -- and be as useless as -- giant floppy disks from 25 years ago -- or even Zip disks from 10 years ago. 

Similarly, as we store more information in online accounts, how do we ensure that access to those sites survives us? Access to today's Facebook and Gmail accounts is all too often locked away only inside our heads. 

There's no one catch-all solution yet, but solutions include:

Keep your most important files, in current formats, on your current computer -- And keep that computer backed up! Hard drive upgrades, external backup drives, and online backups are all relatively inexpensive.  Likewise, converting from .doc to .docx may seem boring now, but it's that sort of step that is key to keeping your important files from becoming obsolete. Always move your data from your old computer to your new computer during an upgrade.

Get your important files off old external media. Don't store important files on floppies, Zip drives, old hard drives, etc. When old media sits around it tends to go bad, and over the course of years it will become difficult and time consuming to read. Move things you want to keep to something new, now.

Legacy Locker -- Described as a "safe, secure repository for your vital digital property that lets you grant access to online assets for friends and loved ones in the event of loss, death, or disability."

Don't rely on Facebook. Who knows if Facebook, or any of today's photo-sharing Web sites, will be around in five years, let alone 25. Keep a local copy of anything that you want to keep for the long haul.

Hilltop Computer Shops can help. Our team can install drives, recover data, migrate data, set-up backups, and more. Visit one of our locations or contact us for help.

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