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The Hilltop Blog

Computer Repair Shops Put to Test

Jim Turner - Thursday, May 21, 2009
There are many video clips like this one all over YouTube.  They show how some computer repair shops, including national chains can deceive customers in order to increase repair costs or push the sale of new computers.

Hilltop Computers always gives an honest assessment of computers that come in for repair.  It is funny how the national chain in this clip apologizes for a "misdiagnosis".  They would never admit that their underpaid employee was probably encouraged to mislead the customer in order to sell a new computer.

One of the independant computer shops in the video has it right.  It is much better to be able to say hi to a customer on the street, than having to hide from the customer.

Check out the reviews of Hilltop Computers on The Better Business Bureau website.  We have the best rating of any Computer Repair Shop in Manassas or Bethesda.  We also have a better rating than both MicroCenter locations in our area. Bookmark and Share

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