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The Hilltop Blog

A clear advantage to local helpdesk support

Tom Wanat - Tuesday, December 15, 2009
We're supplementing our on-site service visits with our remote helpdesk team. Customers on an InSight managed-service plan get unlimited support from our helpdesk team at no additional hourly cost. 

We believe Hilltop's unique advantage is that our helpdesk team is located here -- not just in the Washington area -- but in Hilltop's offices working alongside our IT consultants. 

Large IT companies typically outsource their helpdesk team to wherever labor is cheapest. That sometimes has unintended consequences. 

Our InSight managed-service plan rates are very competitive. We like our chances. 

Contact Jim Turner to learn more. 

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