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The Hilltop Blog

Hilltop Employee Spotlight: Bob Lindemann

Tom Wanat - Wednesday, August 19, 2009
Bob Lindemann has joined the Hilltop team to manage our Network Operations Center. Among other critical systems, Bob will be maintaining Hilltop's InSight system which monitors the health and status of client systems and powers our help-desk ticketing system. Bob has worked in the IT field since 2000 and will help Hilltop implement and maintain new technologies to improve our support. If Bob isn't in front of a computer you might find him playing hockey or watching his favorite sports teams (Red Wings or Tigers). Bob moved to the DC area in 2007 from Michigan and definitely doesn't miss the cold.

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Saving files for the long term

Tom Wanat - Tuesday, August 18, 2009
Losing important photos, documents, video, and music is still all too common, but as we store more of our important data digitally another important situation comes up: How do we ensure our memories are passed on to future generations?

Twenty five years from now today's hard-drives, DVDs, and CDs are sure to look as laughable -- and be as useless as -- giant floppy disks from 25 years ago -- or even Zip disks from 10 years ago. 

Similarly, as we store more information in online accounts, how do we ensure that access to those sites survives us? Access to today's Facebook and Gmail accounts is all too often locked away only inside our heads. 

There's no one catch-all solution yet, but solutions include:

Keep your most important files, in current formats, on your current computer -- And keep that computer backed up! Hard drive upgrades, external backup drives, and online backups are all relatively inexpensive.  Likewise, converting from .doc to .docx may seem boring now, but it's that sort of step that is key to keeping your important files from becoming obsolete. Always move your data from your old computer to your new computer during an upgrade.

Get your important files off old external media. Don't store important files on floppies, Zip drives, old hard drives, etc. When old media sits around it tends to go bad, and over the course of years it will become difficult and time consuming to read. Move things you want to keep to something new, now.

Legacy Locker -- Described as a "safe, secure repository for your vital digital property that lets you grant access to online assets for friends and loved ones in the event of loss, death, or disability."

Don't rely on Facebook. Who knows if Facebook, or any of today's photo-sharing Web sites, will be around in five years, let alone 25. Keep a local copy of anything that you want to keep for the long haul.

Hilltop Computer Shops can help. Our team can install drives, recover data, migrate data, set-up backups, and more. Visit one of our locations or contact us for help.

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Tips to increase wireless networking speed and range

Tom Wanat - Wednesday, August 12, 2009
Now that wireless networks are common both at the office and home it's worth a periodic review of the wireless gear and overall network setup. Inexpensive adjustments can help, especially if video does not play smoothly, or there are annoying dead zones.

It's also worth noting that new equipment can feature not just the newest "N" wireless networks which are faster and cover more area than the older "A", "B", and "G" networks, but also more antennas, radios, and bands. For instance, some "N" wireless gear can now broadcast on 2.4Ghz (cheaper), 5Ghz (more coverage area, less interference), or both.

Wireless equipment with more than one radio can help solve an annoying situation where the slowest gadget on the network slows down the entire network. For example, handheld games and smartphones frequently hop on wireless networks but will slow down any one-radio network to their speed -- even if other gadgets and computers can go much faster.

This article in The New York Times mentions some of the latest wireless equipment and common problems. 

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SharePoint is a bright spot for Microsoft

Tom Wanat - Friday, August 07, 2009
Defying the recession and otherwise gloomy recent news from Microsoft, comes the fact that its SharePoint software has become the hottest selling server-side product in the software giant's history.


"Think of SharePoint as the jack-of-all-trades in the business software realm. Companies use it to create Web sites and then manage content for those sites. It can help workers collaborate on projects and documents. And it has a variety of corporate search and business intelligence tools too.

Microsoft wraps all of this software up into a package and sells the bundle at a reasonable price. In fact, the total cost of the bundle often comes in below what specialist companies would charge for a single application in, say, the business intelligence or corporate search fields."

Doing a lot for a reasonable price sounds like a winner.
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Protect yourself with better passwords

Tom Wanat - Wednesday, August 05, 2009
Are your passwords strong enough?

Most people are still using easy to guess passwords such as names, birthdays, and other common words. Worse, most people use the same password over and over at all the Web sites and computers they use. Attacks are proliferating against weak passwords, both against Web sites like Gmail, but also against individual workstations. Just one easily guessed password -- for example, to a Gmail account -- can lead to a cascade of problems at online shopping sites, online banking sites, and more.

An in depth article at Windows Secrets features great tips, such as:

  • How to make tough passwords you can remember. Such as, take an easy to remember phrase and use the second letter of each word. "All good things come to those who wait" becomes "lohoohha," etc.
  • How to test passwords to see if they are strong enough to avoid being guessed. For instance, this password checker from Microsoft.
  • A comprehensive list of dos and don'ts list for keeping passwords safe, including, "DON'T enter passwords on a computer you don't control".
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