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The Hilltop Blog

Get to know Google Local Business Center

Tom Wanat - Tuesday, July 21, 2009
It's possible that you've never inspected one of the most popular ads for your business. A default Google Local Business Center listing likely exists for every business and organization. That listing is what shows up on Google searches and Google maps, both of which are increasingly used by people on the go thanks to the proliferation of smart phones like the iPhone.

After a few steps to claim your listing -- by going through a short verification process -- a listing can be customized with a description and hours, even photos and video. New features report back how many times people are requesting directions and from where potential customers are coming.

Google suggests the following tips:

  • Include optional information like images and videos to help your listing stand out.
  • Add information like opening hours, payment types, and additional details to help users choose among search results.
  • Make sure that the location of your business on the map is correct so users can find you. Remember, you can always drag the map marker to the exact location of your business.
  • Make sure to list your authoritative business website as your homepage, since Google uses information from your homepage to help improve search results.
  • Of course, be sure that your business name, physical address, and phone number(s) are correct in your business listing.
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Microsoft announces Mac Office 2008 SP2

Tom Wanat - Monday, July 20, 2009
Microsoft has announced the immediate availability of Microsoft Office for Mac Service Pack 2 (SP2), a free major update to the Mac Office suite.

In addition to speed improvements in Word and Excel, SP2 introduces new PowerPoint features, and new software for integrating Mac Office to online files. This new software tool named, Document Connection lets Mac users find and open documents stored on their office SharePoint server or in the Microsoft Office Live Workspace. 

SP2 is available for download through the Microsoft Office software updater or via the Mac Office Web site. 




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Introducing flat-rate service plans

Tom Wanat - Monday, July 06, 2009
We're pleased to announce flat-rate, managed service plans for our clients that include:

  • Unlimited remote helpdesk support
  • Unlimited bench time in our repair shops
  • Management of all IT related vendors
  • 24/7 monitoring of all servers
  • Automated deployment of critical Windows updates
These plans start at $50 per computer per month. In our testing over the the last few months we've been focused on measuring response time and quality of service. There are some nice side benefits too: We're reducing our mileage and therefore reducing our carbon emissions.

We've been working hard to improve our infrastructure to provide this level of support at such an aggressive price. We'll be in touch to offer this type of plan as service plans come up for renewal, but please contact us with questions anytime.

To answer one question we get a lot: Yes, even on these plans we still have people available to come on site as needed. Those rates are built into the contracts up-front.

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Which version of Windows 7?

Tom Wanat - Thursday, July 02, 2009
Microsoft is prepping three major versions of Windows 7 for release in October. Clearly it's not a one-size-fits all situation, but for most of our clients we recommend the Professional version.

Windows 7 Professional allows you to join a domain in an office networking environment, includes remote desktop support, Windows XP compatibility mode, offline file synchronization, and automated backups to a network drive.

For home-use-only computers, Windows 7 Home Premium is the obvious alternative, but it lacks the above must-have features of the Premium edition. Alternatively, the Premium edition doesn't look to be worth the added expense.

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